AI could replace the first 20 minutes of your home service sales process, and customers may soon expect to see HVAC pricing before they ever speak with your team. For years, home service companies have relied on the same formula: generate a lead, get the customer on the phone, schedule an appointment, send someone to the house and then reveal the price. Scott Ossim of Contractor Commerce believes that model is changing fast.
AI could replace the first 20 minutes of your home service sales process, and customers may soon expect to see HVAC pricing before they ever speak with your team.
For years, home service companies have relied on the same formula: generate a lead, get the customer on the phone, schedule an appointment, send someone to the house and then reveal the price.
Scott Ossim of Contractor Commerce believes that model is changing fast.